Webex Contact Center Training – Master Webex CC & Get Certified
Prepare for Cisco Webex Contact Center Certification
Experience the most advanced and complete Webex Contact Center training available. VoiceBootcamp’s Administering Webex Contact Center (AWXCC) program gives you hands-on real-world experience, guided labs, and certification-focused instruction—built for administrators, engineers, and support teams managing live deployments.
Complete Webex Contact Center Training Package
- 5-Day Intensive Instructor-Led Training (ILT)
- 100 Hours of Dedicated Lab Access
- Dual CCIE-Certified Instructor
-
2-Year Free Retake Policy
- 5 Years of eLearning (UCaaS, CCaaS, CPaaS) - 100+ video labs/lectures
- Certification Resources
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Includes WebEx Contact Center Training Video
It includes complete end-to-end self study kits video training
Package Includes:
- 100+ Video labs/lectures
- WebEx Contact Center Lectures
- WebEx Contact Center Video labs
- WebEx Contact Center Flow Designer lectures
- 100 Hours of Lab Access
- Unlimited Updaes
- 5 Year Access
Why Engineers Choose VoiceBootcamp
- 20+ years of global training expertise
- Trusted by Fortune 500 & government agencies
- 1,000+ video labs produced internally
- The only training provider offering 5-year access & 100 hours of labs
- Lifetime alumni support & community access
What You Will Learn
By the end of this training, you will be able to:
- Deploy and administer Webex Contact Center
- Configure voice, entry points, queues, and routing strategies
- Build advanced Flow Designer workflows
- Integrate PSTN, Webex Calling & third-party SBC/CUBE
- Implement digital channels (chat, email, social)
- Set up teams, agents, profiles & access policies
- Configure reporting, analytics & dashboards
- Troubleshoot live issues using logs & tools
- Prepare for Cisco Webex CC certification with confidence