Genesys Cloud CX API Self Study Kit (free version)

Lectures on Video
- Chapter 1 - Genesys Cloud API Overview
- Chapter 2 - Genesys Cloud API Authentication
- Chapter 3 - Genesys Cloud API Resources
- Chapter 4 - Genesys Cloud API Users API
- Chapter 4.1 - Genesys Cloud API Skills, Language and Group Api
- Chapter 5 - Genesys Cloud API Conversation API Overview
- Chapter 6 - Genesys Cloud API Routing API Overview
- Lab 2 - Managing Genesys Cloud CX Users using User API
- Lab 3 - Creating Python Application to Obtain User Details using User API
- Lab 4 - Creating Skills Using API Explorer, Postman and Python script using Skills API Endpoint