Skip to Content

Migration from On-Prem to Cloud


Many companies around the world will migrate next 2 to 3 years.  These migration skills will be high in demand so we are creating new online training for you to gain hands-on skills


Phase 1will be release on Dec 31, 2025.  Until Dec 31 2025, it is free to watch


    • Cisco UCCX to WebEx Contact Center (phase one)
    • Cisco UCCX to Genesys Cloud CX (Phase two release)
    • Cisco UCCX to Amazon Conect (Phase Three release)
    • Cisco UCCX to Microsoft Dynamic 365 Contact Center with Co-Pilot (last phase)


VoiceBootcamp e-Learning for UCaaS & CCaaS Engineers


Special Holiday Offer: Modified e-Learning Package — Only $599 (Regular Price $1,899)  

Save $1,300 & Get Lifetime access.  Offer Ends Dec 31, 2025


Master real-world UCaaS & CCaaS platforms through self-paced training with 700+ on-demand video lectures and hands-on labs, covering Cisco, Webex, Genesys, Microsoft Teams, Amazon Connect, and more.


Limited QTY - Lifetime Access to:


Now Only $599 - Save $1300



Sample Chapters











Why Engineers Choose VoiceBootcamp


  • 20+ years of global training expertise
  • Trusted by Fortune 500 & government agencies
  • 1,000+ video labs produced internally
  • The only training provider offering 5-year access & 100 hours of labs
  • Lifetime alumni support & community access

What You Will Learn
  • Set up and manage Webex Contact Center tenants, sites, teams, and users
  • Configure queues, entry points, and routing strategies
  • Build call flows and IVR menus using Flow Designer
  • Enable voice, chat, and email digital channels
  • Use the Agent Desktop for call handling and monitoring
  • Generate reports and manage dashboards for analytics
  • Integrate Webex Contact Center with third-party systems (HTTP, CRM, etc.)