End of Year 2025 - Sale
Save $1,300 - & Get Lifetime Access
World's Most Unique Online Training Portal for UCaaS & CCaaS Engineers
Master real-world UCaaS & CCaaS platforms through self-paced training with 700+ on-demand video lectures and hands-on labs, covering Cisco, Webex, Genesys, Microsoft Teams, Amazon Connect, and more.
What’s Included
- Over 400+ Video Labs, Lectures & Lab Guides
- Learn - Cisco, WebEx Calling/CC, Genesys CX, MS Team, Google CCAI & more
- Access to all 15 self study kits listed
- Free Updates & 5 Years Access
- 200 Hours of Lab Access
- Email Support from Instructor
Reg. $1,899 USD /5 Years Access
Get Entire Collection for $599 USD. Save $1,300 While Supply Last
Learn at Your Own Pace with Our Self-Study Kits
What is included for $599?
Limited QTY - Lifetime Access to:
- Microsoft Team Voice Training with Co-Pilot & Direct Routing CUBE/AZCS
- Cisco WebEx Calling Professional
- Genesys Cloud CX Collaborate & Communicate
- Genesys Cloud CX Contact Center, Outbound, WFM
- Genesys Cloud CX API - DevNet Guide
- Cisco Webex Contact Center Expert
- Cisco WebEx Contact Center Enterprise
- Amazon Connect - Cloud Contact Center
- Microsoft Dynamic 365 Contact Center with Co-Pilot
- Migrating Cisco UCCX to WebEx Contact Center
- Migrating On-prem Cisco Unified CM to WebEx Calling
- Google CCAI - Contact Center Virtual AI Agent (coming soon)
- Azure Communication Service (coming soon)
Sample Chapters
Why Engineers Choose VoiceBootcamp
- 20+ years of global training expertise
- Trusted by Fortune 500 & government agencies
- 1,000+ video labs produced internally
- The only training provider offering 5-year access & 100 hours of labs
- Lifetime alumni support & community access
What You Will Learn
- Set up and manage Webex Contact Center tenants, sites, teams, and users
- Configure queues, entry points, and routing strategies
- Build call flows and IVR menus using Flow Designer
- Enable voice, chat, and email digital channels
- Use the Agent Desktop for call handling and monitoring
- Generate reports and manage dashboards for analytics
- Integrate Webex Contact Center with third-party systems (HTTP, CRM, etc.)