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UID:20260524T193153Z - 90547@ampp235
DTSTART;TZID=America/Toronto:20230724T093000
DTEND;TZID=America/Toronto:20230728T173000
CREATED:20260524T193153Z
DESCRIPTION:<a href="https://elearning.voicebootcamp.com/event/amazon-conne
 ct-bootcamp-1">Amazon Connect Bootcamp</a>\nAmazon Connect Bootcamp - 5 da
 ys 5 Days Instructor-led Course designed to help you learn and deploy amaz
 on AWS connect cloud contact center. The purpose of this workshop is to pr
 ovide you with an introduction to Amazon Connect\, Amazon Web Services' cl
 oud-based virtual contact center offering. Learn to implement IP Telephony
 \, CHAT BOT\, Amazon LEX\, and Poly. Learn text to speech and speech to te
 xt to deploy virtual agents etc. What is included:5 Days Instructor-led Tr
 ainingFree Retake - Up to 2 YearsAttend Online or OnsiteFull Access to Stu
 dy KitsEmail Support from Instructor What you will learn? This workshop is
  designed for Contact Center Administrators who begin their Amazon Connect
  journey with limited experience of integrating Amazon Lex and AWS Lambda.
  If you are one of the following\, you will find this workshop helpful:Who
  wants to evolve their IVRWho plan to implement self serviceWho wants to i
 ntegrate with other AWS services with minimum effort This workshop assumes
  you already know the following:Basic concepts of Amazon Connect in genera
 l (phone numbers\, contact flows\, queues\, routing profiles\, CCP)How to 
 navigate the AWS ConsoleWhat Amazon Polly is and how it is incorporated wi
 thin Amazon Connect Course outline Module 1 - Amazon Connect basic setupCr
 eate your Amazon Connect instanceAmazon Connect QueuesRouting ProfilesPerm
 issionsReceive the First Call Module 2 - Amazon Connect and Amazon LexBuil
 d your Lex botIntegrate your Lex bot with Amazon ConnectTesting it all tog
 ether Module 3 - Amazon Connect Dynamic Contact FlowAWS Lambda role and po
 licy for Amazon DynamoDB accessCreating and configuring the DynamoDB table
 AWS Lambda IntegrationGiving Amazon Connect permission to invoke your Lamb
 da functionEmployee Authentication Contact Flow Module 4 – Amazon Lex En
 hancedBuild your Lambda functionCreating and configuring the DynamoDB tabl
 eReconfigure your Lex [...]
DTSTAMP:20260524T193153Z
LOCATION:Online Virtual Instructor-led Class
SUMMARY:Amazon Connect Bootcamp
X-ALT-DESC;FMTTYPE=text/html:<a href="https://elearning.voicebootcamp.com/e
 vent/amazon-connect-bootcamp-1">Amazon Connect Bootcamp</a>\nAmazon Connec
 t Bootcamp - 5 days 5 Days Instructor-led Course designed to help you lear
 n and deploy amazon AWS connect cloud contact center. The purpose of this 
 workshop is to provide you with an introduction to Amazon Connect\, Amazon
  Web Services' cloud-based virtual contact center offering. Learn to imple
 ment IP Telephony\, CHAT BOT\, Amazon LEX\, and Poly. Learn text to speech
  and speech to text to deploy virtual agents etc. What is included:5 Days 
 Instructor-led TrainingFree Retake - Up to 2 YearsAttend Online or OnsiteF
 ull Access to Study KitsEmail Support from Instructor What you will learn?
  This workshop is designed for Contact Center Administrators who begin the
 ir Amazon Connect journey with limited experience of integrating Amazon Le
 x and AWS Lambda. If you are one of the following\, you will find this wor
 kshop helpful:Who wants to evolve their IVRWho plan to implement self serv
 iceWho wants to integrate with other AWS services with minimum effort This
  workshop assumes you already know the following:Basic concepts of Amazon 
 Connect in general (phone numbers\, contact flows\, queues\, routing profi
 les\, CCP)How to navigate the AWS ConsoleWhat Amazon Polly is and how it i
 s incorporated within Amazon Connect Course outline Module 1 - Amazon Conn
 ect basic setupCreate your Amazon Connect instanceAmazon Connect QueuesRou
 ting ProfilesPermissionsReceive the First Call Module 2 - Amazon Connect a
 nd Amazon LexBuild your Lex botIntegrate your Lex bot with Amazon ConnectT
 esting it all together Module 3 - Amazon Connect Dynamic Contact FlowAWS L
 ambda role and policy for Amazon DynamoDB accessCreating and configuring t
 he DynamoDB tableAWS Lambda IntegrationGiving Amazon Connect permission to
  invoke your Lambda functionEmployee Authentication Contact Flow Module 4 
 – Amazon Lex EnhancedBuild your Lambda functionCreating and configuring 
 the DynamoDB tableReconfigure your Lex [...]
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